https://plaincars.com/make/jeep-cherokee New NHTSA complaints and recalls filed for the Jeep Cherokee. en-us Sat, 12 Sep 2026 06:31:41 GMT https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2178551 Thu, 19 Feb 2026 00:00:00 GMT The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly downshifted to first gear, and the vehicle failed to accelerate as needed while depressing the accelerator pedal. The vehicle was driven to an independent mechanic, where the contact purchased a new battery and had the battery replaced. After the battery replacement, the failure recur https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2178552 Thu, 19 Feb 2026 00:00:00 GMT The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly downshifted to first gear, and the vehicle failed to accelerate as needed while depressing the accelerator pedal. The vehicle was driven to an independent mechanic, where the contact purchased a new battery and had the battery replaced. After the battery replacement, the failure recur https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2178556 Thu, 19 Feb 2026 00:00:00 GMT The power transfer unit in my Jeep Cherokee 2019 Latitude failed and required a replacement, at significant cost (over $2000). It is my belief that Jeep’s recall campaign (ID - O1C) was too narrow and ought to have included my vehicle. I have called Jeep three times without a proper answer to my concern. The failure of the power transfer unit was publicly described as a safety issue and I was unab https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177908 Wed, 18 Feb 2026 00:00:00 GMT The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The message "4WD Low" was displayed, and there was a grinding sound coming from the front of the vehicle. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with PTU failure. The contact was informed that the PTU needed to https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2178184 Wed, 18 Feb 2026 00:00:00 GMT The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle sputtered, jerked, and hesitated while depressing the accelerator pedal. The message "Service 4WD" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with an inoperable PTU actuator. The dealer was contacted and provided an estimate for the repair. The ve https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177922 Wed, 18 Feb 2026 00:00:00 GMT 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel bearing issue due to a howling noise during the test drive. However, after purchase, the noise worsened significantly. An independent repair shop diagnosed the vehicle and confirmed that the transfer case and bearings are defective and unsafe. The vehicle is currently at the dealersh https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177923 Wed, 18 Feb 2026 00:00:00 GMT 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel bearing issue due to a howling noise during the test drive. However, after purchase, the noise worsened significantly. An independent repair shop diagnosed the vehicle and confirmed that the transfer case and bearings are defective and unsafe. The vehicle is currently at the dealersh https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177939 Wed, 18 Feb 2026 00:00:00 GMT Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014-2018 Jeep Cherokees https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177855 Wed, 18 Feb 2026 00:00:00 GMT Bought car, got 4WD not available light on dash, got car "scanned" at multiple outlets and there is no "code". Took to local mechanic and he diagnosed it is the PTU (power transfer unit) and told me there was a factory recall. Contacted Jeep dealership, told them of the problem, they said my vehicle is not included in the warranty but they would diagnose for me. They did and told me it will be $3, https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177997 Wed, 18 Feb 2026 00:00:00 GMT The contact owns a 2019 Jeep Cherokee. The contact stated that the 4WD feature failed to operate with the “Service 4WD” message displayed with an audible chime. The vehicle was initially taken to a dealer and was diagnosed with a defective PTU. The contact was provided an estimate for the repair, but the contact declined to repair the vehicle. The contact then received notification of NHTSA Campai https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2178025 Wed, 18 Feb 2026 00:00:00 GMT Vehicle was stopped at a light. When I let go of the break the car turned on the parking break. After I turned off the parking break it asked to shift into neutral or park and press the break button the break was locked. I tried to turn the car off but it wouldn’t shut all the way off. It unlocked everything after I turned the engine off and back on. https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2178040 Wed, 18 Feb 2026 00:00:00 GMT The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a clunking sound coming from the vehicle while attempting to shift gears. There was no warning light illuminated. While driving at an undisclosed speed, the vehicle unexpectedly hesitated while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to a d https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2178115 Wed, 18 Feb 2026 00:00:00 GMT See attached document for complaint. https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2178135 Wed, 18 Feb 2026 00:00:00 GMT Last year my vehicle started making noises. I took it to the mechanic, and they informed me it needs a new rear differential unit. I called the dealer Brigham-Gill Village Chrysler Dodge Jeep Ram and they told me the vehicle was out of warranty, however i noticed A 2025 recall affects 2017-2019 Jeep Cherokees, including the Limited trim, due to a faulty Power Transfer Unit (PTU) that can disengage https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177739 Tue, 17 Feb 2026 00:00:00 GMT The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to O'Reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the ve https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177740 Tue, 17 Feb 2026 00:00:00 GMT The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to O'Reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the ve https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177741 Tue, 17 Feb 2026 00:00:00 GMT The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to O'Reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the ve https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177848 Tue, 17 Feb 2026 00:00:00 GMT I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont have a stop or yield sign, but they do) the suv never stops, rolling into the intersection, as im entering the intersection at 55 mph. I tried avoidance at last second to no avail. My front drivers corner smashed the middle, passenger side of the other suv. My Jeep continues to the https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177849 Tue, 17 Feb 2026 00:00:00 GMT I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont have a stop or yield sign, but they do) the suv never stops, rolling into the intersection, as im entering the intersection at 55 mph. I tried avoidance at last second to no avail. My front drivers corner smashed the middle, passenger side of the other suv. My Jeep continues to the https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177850 Tue, 17 Feb 2026 00:00:00 GMT I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont have a stop or yield sign, but they do) the suv never stops, rolling into the intersection, as im entering the intersection at 55 mph. I tried avoidance at last second to no avail. My front drivers corner smashed the middle, passenger side of the other suv. My Jeep continues to the https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177641 Tue, 17 Feb 2026 00:00:00 GMT The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to accelerate as needed. There was an abnormal grinding sound coming from the vehicle. The vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. No warning lights were illuminated. The contact was able to coast to the side of the road. T https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177666 Tue, 17 Feb 2026 00:00:00 GMT The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving at 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. Several unknown warning lights were illuminated. The vehicle coasted to the side of the road, where the vehicle failed https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177518 Tue, 17 Feb 2026 00:00:00 GMT The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177623 Tue, 17 Feb 2026 00:00:00 GMT incidental to nys inspection it was found that rear differential was severely "decayed." the case was fractured and retaining ring on passenger side was broken or out of place. took to Jeep dealer and it was confirmed that the differential was trashed, had to be replaced, and that vehicle unsafe to operate. No warning signs or symptoms (ie, no noise, no handling issues, no dashboard warning lig https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177736 Tue, 17 Feb 2026 00:00:00 GMT Upon driving car about a month after purchase the transmission hesitated, with jerking and a Loud hard clunk sound. Took vehicle to dealer and dealership stated none of the mentioned malfunctions noticed. They updated some software. Continued driving vehicle and malfunctions started again. Looked online for similar issues and found quite a few similar comments. https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177737 Tue, 17 Feb 2026 00:00:00 GMT Upon driving car about a month after purchase the transmission hesitated, with jerking and a Loud hard clunk sound. Took vehicle to dealer and dealership stated none of the mentioned malfunctions noticed. They updated some software. Continued driving vehicle and malfunctions started again. Looked online for similar issues and found quite a few similar comments. https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177790 Tue, 17 Feb 2026 00:00:00 GMT The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power. The check engine warning light was https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177325 Mon, 16 Feb 2026 00:00:00 GMT I was driving my 2014 Jeep latitude, on the interstate in Maine and the transmission just died. I barely could merge to the right to get out of the way of traffic going 70mph. There is a transmission recall on these isn't there? https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177160 Mon, 16 Feb 2026 00:00:00 GMT To Whom It May Concern, I am filing a safety complaint regarding my 2017 Jeep that is currently under recall for the Power Transfer Unit (PTU). I experienced a very frightening situation while driving in traffic when my vehicle would not properly stay in place, and I had to keep firm pressure on the brake to prevent it from rolling back into traffic. If I had not reacted quickly, this could have https://plaincars.com/make/jeep-cherokee https://plaincars.com/make/jeep-cherokee#complaint-2177320 Mon, 16 Feb 2026 00:00:00 GMT I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Temporarily Unavailable 3. Stop/Start Not Ready Engine Temperature Too Low Received several codes showing faulty equipment. C140B-4B Transfer Case Motor Overheating-Drawing Excessive Amperage 11-13 Amps. Rear Differential has faulty pump Excessive end play at L/side axle Jeep will ne