https://plaincars.com/make/infiniti-jx New NHTSA complaints and recalls filed for the Infiniti JX. en-us Sun, 18 Oct 2026 04:35:59 GMT https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1727356 Tue, 16 Feb 2021 00:00:00 GMT TL* THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT STATED WHILE DRIVING AT 25 MPH THE VEHICLE WOULD SHUTTER. THE VEHICLE WAS TAKEN TO PRIORITY INFINITI OF GREENBRIER (1812 GREENBRIER PKWY, CHESAPEAKE, VA 23320) WHERE THE VEHICLE WAS DIAGNOSED AS THE TRANSMISSION NEEDING TO BE REPLACED. THE TRANSMISSION WAS REPLACED. THE CONTACT STATED A WEEK LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BAC https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1727357 Tue, 16 Feb 2021 00:00:00 GMT TL* THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT STATED WHILE DRIVING AT 25 MPH THE VEHICLE WOULD SHUTTER. THE VEHICLE WAS TAKEN TO PRIORITY INFINITI OF GREENBRIER (1812 GREENBRIER PKWY, CHESAPEAKE, VA 23320) WHERE THE VEHICLE WAS DIAGNOSED AS THE TRANSMISSION NEEDING TO BE REPLACED. THE TRANSMISSION WAS REPLACED. THE CONTACT STATED A WEEK LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BAC https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1560364 Tue, 23 Apr 2019 00:00:00 GMT THERE IS A POIGNANT BURNING SMELL WHEN MY 2013 JX35 IS FULLY WARMED UP, STOPPED AT LIGHT OR STATIONARY. WAS ABLE TO OBSERVE CLEAR OILY SUBSTANCE ON THE RUBBER SECTION/SIDE OF THE POWER STEERING LINES WHERE IT IS HELD BY THE WHITE FACTORY CONNECTOR AT THE FIREWALL. THE SAME CLEAR SUBSTANCE TRAVELS DOWN CENTRALLY OVER THE CROSS-MEMBER AND ONTO THE HOT EXHAUST SYSTEM AND SMOLDERS/BURNS. THIS APPEAR https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1487323 Tue, 31 Jul 2018 00:00:00 GMT TL* THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT STATED THAT THE HEADLIGHT LENSES HAD WATER VAPOR ON THE INSIDE, WHICH OBSCURED THE CONTACT'S VISIBILITY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO RAY CATENA INFINITI OF EDISON (900 US-1, EDISON, NJ 08817, 732-603 https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1453240 Fri, 09 Mar 2018 00:00:00 GMT COOLING FAN ASSEMBLY -PART NUMBER 214813JADE - MOTOR ASSY- FAN HAD TO BE REPLACED TWICE WITHIN A FIVE YEAR PRIOR. FAN ASSEMBLY PREVENTS THE CAR FROM OVERHEATING. THE PART WENT OUT AT FIRST TIME AT APPROXIMATELY 65,000 MILES AND AGAIN AT APPROXIMATELY 90,000 MILES BUT LESS THAN 5 YEARS. THE REPLACEMENT WARRANTY WAS ONLY FOR 1 YEAR OR 12,000.00 MILE WHICH EVER CAME FIRST. https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1452965 Thu, 08 Mar 2018 00:00:00 GMT TL* THE CONTACT OWNS A 2013 INFINITI JX. WHILE DRIVING AT VARIOUS SPEEDS IN LOCAL TRAFFIC, THE VEHICLE SHUTTERED AND VIBRATED BEFORE RETURNING TO NORMAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO PROSPECT AUTO REPAIR WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND WOULD NEED TO BE REBUILT. THE MECHANIC WAS NOT SURE IF THE TRANSMISSION FAILURE WAS CAUSED BY THE TRA https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1369316 Fri, 07 Apr 2017 00:00:00 GMT TL* THE CONTACT OWNS A 2013 INFINITI JX. WHILE DRIVING 65 MPH, THERE WAS AN INCREASE IN THE ENGINE RPMS AND THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1366978 Wed, 29 Mar 2017 00:00:00 GMT TL* THE CONTACT OWNS A 2013 INFINITI JX. WHILE TURNING AT VARIOUS SPEEDS, THE VEHICLE HESITATED AND SHUDDERED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1359767 Wed, 01 Mar 2017 00:00:00 GMT TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1334339 Wed, 16 Nov 2016 00:00:00 GMT TL* THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1308257 Mon, 15 Aug 2016 00:00:00 GMT TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1093671 Sun, 03 Aug 2014 00:00:00 GMT THIS IS MY 2ND NHTSA COMPLAINT (FIRST #10510406). I HAVE VIDEOS DOCUMENTING PROBLEM, TO WHICH INIFINITI'S RESPONSE WAS (PRIOR TO MOST RECENT OFFICIAL RECALL IN 04/2014) "WE ARE NOT SITTING IN THE SEAT PROPERLY". I WAS THRILLED TO HEAR ABOUT THE 2014 RECALL THINKING "FINALLY!", BUT I HAVE HAD IT APPLIED TO MY VEHICLE, TWICE NOW, AND I STILL HAVE THE SAME ISSUE OF THE LIGHT COMING ON AT TIMES. IT HA https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1042686 Tue, 04 Mar 2014 00:00:00 GMT I WAS INVOLVED IN ACCIDENT ON JANUARY 1, 2014 AT APPROXIMATELY 12:00 P.M. WHILE PROCEEDING ON VINE STREET NEAR ITS INTERSECTION WITH ESSEX STREET IN SAUGUS, MA. THE WEATHER CONDITIONS WERE CLEAR AND DRY AS I APPROACHED THE STOP SIGN FOR ME ON VINE STREET. IN THE REAR SEAT OF THE VEHICLE WERE MY DAUGHTER AND HER TWO FRIENDS. I WAS DRIVING AND NO ONE WAS SEATED IN THE PASSENGER SEAT. WHEN I AP https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1036968 Thu, 06 Feb 2014 00:00:00 GMT SUDDEN LOSS OF POWER WHILE DRIVING HAS HAPPENED ABOUT 5 TIMES IN A YEAR. ALMOST CAUSED A MAJOR ACCIDENT ON 1/15/14 CAR WENT FROM 55 TO 30 AND WOULD NOT ACCELERATE HAD TO PULL TO THE SHOULDER AND TURN OFF THE VEHICLE TO RESET - SERVICE AT INFINITY COULD NOT DUPLICATE PROBLEM AND DIRECTED ME TO CONSUMER AFFAIRS - CONSUMER AFFAIRS SAID AFTER ALMOST A MONTH - THEY DENIED MY REQUEST FOR A REPLACEMENT https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1036969 Thu, 06 Feb 2014 00:00:00 GMT SUDDEN LOSS OF POWER WHILE DRIVING HAS HAPPENED ABOUT 5 TIMES IN A YEAR. ALMOST CAUSED A MAJOR ACCIDENT ON 1/15/14 CAR WENT FROM 55 TO 30 AND WOULD NOT ACCELERATE HAD TO PULL TO THE SHOULDER AND TURN OFF THE VEHICLE TO RESET - SERVICE AT INFINITY COULD NOT DUPLICATE PROBLEM AND DIRECTED ME TO CONSUMER AFFAIRS - CONSUMER AFFAIRS SAID AFTER ALMOST A MONTH - THEY DENIED MY REQUEST FOR A REPLACEMENT https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-1021206 Tue, 12 Nov 2013 00:00:00 GMT THE ENTIRE COMPUTER ELECTRICAL SYSTEM FAILED AND OVERHEATED THE ELECTRICAL COMPONENTS CAUSING THE CAR TO DIE OUT AFTER WE RETURNED IT TO OUR GARAGE! THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED ONE OR TWO DAYS DEPENDING ON PART DELIVERY. IT HAS BEEN 8 DAYS SINCE DELIVERY AND WE ARE TOLD THE PART IS NOT AVAILABLE ANYWHERE AND ON BACK ORDER! THE ONLY REASON WE CAN THINK OF FOR A CRITICAL COMPONE https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-989447 Wed, 26 Jun 2013 00:00:00 GMT WITH WIFE SITTING CORRECTLY IN FRONT PASSENGER SEAT "PASSENGER AIRBAG OFF" SENSOR LIGHTS UP. HAVE TAKEN IT IN NUMEROUS TIMES AND TOLD THEY CANNOT FIND INCIDENT IN LOGS. FINALLY INFINITI SENT AN ENGINEER DOWN TO LOOK INTO ISSUE. WAS ISSUED A LOANER JX35 AND HAD NO ISSUES. SEEING THAT THERE WERE NO ISSUES IN LOANER JX35 SEAT THEY REMOVED THE RAILS AND SENSORS FROM THE LOANER JX35 AND INSTALLED THEM https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#complaint-984733 Fri, 07 Jun 2013 00:00:00 GMT THE AIRBAG LIGHTS ARE SHOWING THAT THEY ARE NOT FUNCTIONING WHEN THERE IS AN ADULT IN THE PASSENGER SEAT. WE HAVE A VIDEO OF ME (AN ADULT) SITTING IN THE CAR WITH THE AIRBAG LIGHTS SHOWING THEY ARE OFF. THERE IS AN OPEN RECALL FOR A SIMILAR ISSUE WITH THE SAME MAKE, MODEL AND YEAR OF MY CAR. I HAVE TAKEN THE CAR IN TO INFINITI (MISSION VIEJO, CA) MULTIPLE TIMES AND THEY SAY THEIR DIAGNOSTICS S https://plaincars.com/make/infiniti-jx https://plaincars.com/make/infiniti-jx#recall-13V139000-infiniti-infiniti-jx-2013 Fri, 12 Apr 2013 00:00:00 GMT Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.