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2010 FORD FUSION — Complaint #943279

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NHTSA Complaint about VISIBILITY:SUN/MOON ROOF ASSEMBLY filed October 8, 2012

NHTSA complaint #943279 (ODI reference 10479254) concerns a 2010 FORD FUSION and was filed on October 8, 2012. The owner reports the failure occurred on July 18, 2012. The vehicle had 66,000 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as visibility:sun/moon roof assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar visibility:sun/moon roof assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 FORD FUSION
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
State
Tennessee
Mileage
66,000 mi

Complaint Description

MY 2010 FORD FUSION HAS A POWER SUNROOF AND ONE DAY, WHEN I TRIED TO CLOSE THE SUNROOF, IT WOULD NOT CLOSE ALL THE WAY. AFTER INSPECTION, I VERIFIED THAT A PIECE OF PLASTIC HAD BROKEN OFF THE SUNROOF RAIL THAT IS CRITICAL TO PUSHING DOWN THE AUTOMATIC WIND DEFLECTOR. THE WIND DEFLECTOR STAYS UP AND THE SUNROOF RUNS INTO IT DIRECTLY, PREVENTING IT FROM CLOSING PROPERLY. AFTER DETAILED INSPECTION, THERE ARE SEVERAL CRACKS IN THE ROOF RAIL PLASTIC AND MUST BE REPLACED ENTIRELY. THIS REPAIR WILL COST MORE THAN $1,000 AND I HAVE NOT EVEN REACHED 70,000 MILES YET. I ALSO HARDLY EVER USE THE SUNROOF. *TR

Complaint Details

NHTSA Complaint ID 943279
ODI Number 10479254
Date Filed October 8, 2012
Failure Date July 18, 2012

Similar VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints for 2010 FORD FUSION

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.