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2011 FORD EDGE — Complaint #1758626

Open-data reference.

NHTSA Complaint about VISIBILITY/WIPER filed July 20, 2021

NHTSA complaint #1758626 (ODI reference 11425723) concerns a 2011 FORD EDGE and was filed on July 20, 2021. The owner reports the failure occurred on May 3, 2021. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as visibility/wiper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar visibility/wiper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 FORD EDGE
Component
VISIBILITY/WIPER
State
California

Complaint Description

The “Vista” sunroof on my car is stuck open. This allows rain to come into my car providing hazardous driving conditions. The Ford dealer wants $4000 to repair & $500 to close. I’ve asked Ford several times for a detailed breakdown of costs, they have not provided anything to date.

Complaint Details

NHTSA Complaint ID 1758626
ODI Number 11425723
Date Filed July 20, 2021
Failure Date May 3, 2021
VIN 2FMDK3JC8BB

Similar VISIBILITY/WIPER Complaints for 2011 FORD EDGE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.