2014 JEEP CHEROKEE — Complaint #1558712
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed April 17, 2019
NHTSA complaint #1558712 (ODI reference 11196920) concerns a 2014 JEEP CHEROKEE and was filed on April 17, 2019. The owner reports the failure occurred on February 8, 2019. The vehicle had 67,758 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I PARKED MY CAR ON MAIN STREET IN TOWN TO PICK UP MY MAIL. WHEN I GOT READY TO LEAVE MY EMERGENCY PARKING BREAK WAS ON. ( I NEVER PUT E BRAKE ON,BIT DID IT BY ITSELF) I TRIED TO DISENGAGE BUT IT WOULD NOT. I HAD TO HAVE CAR TOWED AND IT COST ME $611.28 IN REPAIRS. WE WERE TOLD WATER AND CORROSION WAS FOUND IN ELECTRIC PARKING BRAKE MODULE AND CONNECTOR. I HAVE BEEN RESEARCHING THIS AND HAVE FOUND THERE ARE SEVERAL COMPLAINTS. WE CALLED JEEP WHO TOLD US THERE WAS AN ISSUE WITH THE E BRAKE BUT MY VIN NUMBER DIDN'T MATCH. OBVIOUSLY IT SHOULD. VERY FRUSTRATED WITH JEEP AT THIS POINT. WATER SHOULD NOT BE GETTING INTO THE MODULE. THAT IS A MANUFACTURER DEFFECT AND SHOULD BE COVERED AS SUCH AND RECALLED.
Complaint Details
| NHTSA Complaint ID | 1558712 |
| ODI Number | 11196920 |
| Date Filed | April 17, 2019 |
| Failure Date | February 8, 2019 |
| VIN | 1C4PJMCS9EW |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.