2013 HYUNDAI SONATA — Complaint #1558691
Open-data reference.
NHTSA Complaint about SEAT BELTS filed April 17, 2019
NHTSA complaint #1558691 (ODI reference 11196906) concerns a 2013 HYUNDAI SONATA and was filed on April 17, 2019. The owner reports the failure occurred on April 14, 2019. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as seat belts, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar seat belts failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. PRIOR TO PURCHASING THE VEHICLE, THE CONTACT WAS NOT INFORMED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS) AND SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). SHORTLY AFTER IT WAS PURCHASED, THE VEHICLE STALLED WITHOUT WARNING DUE TO ENGINE FAILURE. AUFFENBERG HYUNDAI (1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WAS NOTIFIED OF THE FAILURE AND WAS TO FOLLOW-UP WITH A RESPONSE WITHIN 48 HOURS FROM THE MANUFACTURER. THE CONTACT WAS LEFT WITHOUT A VEHICLE AND WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO DETERMINE IF THERE WAS AN OPTION OF A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO PROVIDE A FOLLOW-UP RESPONSE TO THE DEALER AND THE VEHICLE OWNER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Complaint Details
| NHTSA Complaint ID | 1558691 |
| ODI Number | 11196906 |
| Date Filed | April 17, 2019 |
| Failure Date | April 14, 2019 |
| VIN | 5NPEB4AC4DH |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.