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2016 HONDA HR-V — Complaint #1558646

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NHTSA Complaint about UNKNOWN OR OTHER filed April 17, 2019

NHTSA complaint #1558646 (ODI reference 11196879) concerns a 2016 HONDA HR-V and was filed on April 17, 2019. The owner reports the failure occurred on July 22, 2018. The vehicle had 61,500 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA HR-V cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 HONDA HR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 HONDA HR-V
Component
UNKNOWN OR OTHER
State
Florida
Mileage
61,500 mi

Complaint Description

I PURCHASED MY 2016 HRV IN JULY 2018, USED AT A FORD DEALERSHIP. THEY HAD JUST GOTTEN IT INTO THE DEALERSHIP AND I FEEL LIKE THEY RUSHED THROUGH THE INSPECTIONS TO GET IT SOLD AND OUT THE DOOR. 9 DAYS LATER, MY AIR CONDITIONING SEEMED TO NOT BE COOLING DOWN AFTER DRIVING FOR 20 MINUTES. I TOOK IT BACK TO THE DEALER AND HAD THEM CHECK IT, SAID THERE WAS A LEAK AND FIXED IT. 3 WEEKS LATER, THE SAME THING HAPPENED. TOOK IT IN AND THEY SAID THEY "HAD THE ENTIRE SERVICE TEAM UNDER THERE" AND COULDN'T FIND ANYTHING WRONG BUT SOMEHOW IT WAS FIXED WHEN I GOT IT BACK. 2 MONTHS LATER, IT HAPPENED AGAIN AND, FED UP WITH THE FORD DEALER, I SCHEDULED AN APPOINTMENT AT THE HONDA DEALERSHIP SERVICE DEPT. THE MANAGER TOLD ME THAT AFTER GETTING IT UP ON A LIFT, IT LOOKED LIKE SOME KIND OF ACCIDENT CAUSED THE ISSUE AND IT MIGHT VOID MY WARRANTY! BUT THEY WERE GOING TO FIX IT AND SEE IF IT WOULD GO THROUGH, BUT I MIGHT NOT BE COVERED LATER. UPSET I TOOK THE CAR TO MY MECHANIC FRIEND AND ASKED HIM TO PUT

Complaint Details

NHTSA Complaint ID 1558646
ODI Number 11196879
Date Filed April 17, 2019
Failure Date July 22, 2018
VIN 3CZRU5H56GM

Similar UNKNOWN OR OTHER Complaints for 2016 HONDA HR-V

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.