2013 FORD EXPLORER — Complaint #1558572
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NHTSA Complaint about ELECTRONIC STABILITY CONTROL (ESC) filed April 16, 2019
NHTSA complaint #1558572 (ODI reference 11196831) concerns a 2013 FORD EXPLORER and was filed on April 16, 2019. The owner reports the failure occurred on April 16, 2019. The vehicle had 106,000 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as electronic stability control (esc), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar electronic stability control (esc) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
POWER STEERING ASSIST CAME ON AS I WAS DRIVING AND LOST STEERING. VERY DANGEROUS
Complaint Details
| NHTSA Complaint ID | 1558572 |
| ODI Number | 11196831 |
| Date Filed | April 16, 2019 |
| Failure Date | April 16, 2019 |
| VIN | 1FM5K8D85DG |
Similar ELECTRONIC STABILITY CONTROL (ESC) Complaints for 2013 FORD EXPLORER
DRIVING THE CAR AND WARNINGS APPEARED ON THE DASHBOARD SHOWING POWER STEERING AND STABILITY CONTROL FAILED. I COULD BARELY TURN THE STEERING WHEEL. THANK GOD I WAS ON A SIDE STREET NEAR HOME. IF THIS
MY POWER STEERING ASSIST WENT OUT MULTIPLE DAYS AS I WENT TO START MY VEHICLE. I TURNED IT OFF AND IT TURNED BACK ON. ON THE FOURTH DAY WHEN I WAS DRIVING HOME IT TURNED OFF ON ME AND I LOST POWER STE
LOST OF POWER STEERING WHILE DRIVING, COMING FROM AN OIL CHANGED AT THE DEALERSHIP. WAS ABLE TO PULL OVER INTO A PARKING LOT, AND WAS ABLE TO MANAGE NOT TO GET INTO AN ACCIDENT. THIS COULD'VE BEEN FAT
THE POWER STEERING RACK AND EPS SHUTS DOWN AND I HAVE NO POWER STEERING WHILE DRIVING. WE HAVE REPLACED THE STEERING RACK AND HAD THE EPS RESET TWICE AND IT STILL POPS UP THE SENSOR FOR THE EPS AND S
ABOUT TWO MONTHS AGO THE STEERING WAS GETTING TOUGH WITH LITTLE NOISE LIKE CLUNKING, TOOK THE EXPLORER TO A FORD DEALER WAS TOLD MY FRONT STRUTS NEEDED CHANGED. HAD THAT DONE, DID NOT FIX MY STEERING
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.