2018 HONDA HR-V — Complaint #1558566
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed April 16, 2019
NHTSA complaint #1558566 (ODI reference 11196828) concerns a 2018 HONDA HR-V and was filed on April 16, 2019. The owner reports the failure occurred on March 6, 2019. The vehicle had 11,735 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA HR-V cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 HONDA HR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TOTAL BRAKE FAILURE IN WINTER WEATHER. BREAKS COMPLETELY FAIL TO STOP THE VEHICLE AT A SPEED OF 30 MILES IN WINTER. BREAKS COMPLETELY FAIL TO STOP THE VEHICLE CAUSING A SERIOUS CRASH. WHEN I APPLIED BREAKS TO STOP THE CAR AT A STOP SIGN THE VEHICLE FAILED TO COME TO STOP AS EXPECTED AND CAUSE A DANGEROUS ACCIDENT. UNABLE TO CONTROL THE VEHICLE I ENDED UP CRASHING ON TO THE VEHICLE IN THE FRONT. THE VEHICLE SUFFERED SERIOUS DAMAGED MAKING IT A TOTAL LOSS.
Complaint Details
| NHTSA Complaint ID | 1558566 |
| ODI Number | 11196828 |
| Date Filed | April 16, 2019 |
| Failure Date | March 6, 2019 |
| VIN | 3CZRU6H77JM |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.