2013 HONDA PILOT — Complaint #1558555
Open-data reference.
NHTSA Complaint about UNKNOWN OR OTHER filed April 16, 2019
NHTSA complaint #1558555 (ODI reference 11196821) concerns a 2013 HONDA PILOT and was filed on April 16, 2019. The owner reports the failure occurred on April 5, 2017. The report was geocoded to Alaska based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PILOT cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 HONDA PILOT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
THE REAR PASSENGER DOORS HAVE A SAFETY ISSUE. EVERYTIME WE OPEN A DOOR TO GET IN OR OUT OF THE VEHICLE, THE DOOR IMMEDIATELY CLOSES. I BELIEVE IT IS A DOOR CHECK ISSUE. THIS IS CONCERNING BECAUSE WHEN TRYING TO GET SMALL KIDS IN AND OUT , THE DOORS DO NOT STAY OPEN, EVEN IF WE ARE ON COMPLETELY FLAT GROUND. ALSO WHEN TRYING TO GET OUT OF THE 3RD SEAT ROW, THE DOOR CLOSES ON ONES FACE, CAUSING ANOTHER SAFETY ISSUE, ESPECIALLY WITH CHILDREN. I HAVE A NEPHEW WHO HAD HIS FINGER BADLY SMASHED IN THE DOOR DUE TO THIS SAME ISSUE ON ANOTHER HONDA PILOT. I FEEL LIKE THIS IS A RECURRING ISSUE THAT SERIOUSLY NEEDS TO BE ADDRESSED AND FIXED OR RECALLED TO BE FIXED. THIS HAS BEEN AN ONGOING ISSUE FOR PAST 3 YEARS.
Complaint Details
| NHTSA Complaint ID | 1558555 |
| ODI Number | 11196821 |
| Date Filed | April 16, 2019 |
| Failure Date | April 5, 2017 |
| VIN | 5FNYF4H51DB |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.