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2019 VOLKSWAGEN PASSAT — Complaint #1558551

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NHTSA Complaint about SERVICE BRAKES filed April 16, 2019

NHTSA complaint #1558551 (ODI reference 11196817) concerns a 2019 VOLKSWAGEN PASSAT and was filed on April 16, 2019. The owner reports the failure occurred on April 11, 2019. The vehicle had 2,500 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN PASSAT cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 VOLKSWAGEN PASSAT shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 VOLKSWAGEN PASSAT
Component
SERVICE BRAKES
State
Florida
Mileage
2,500 mi

Complaint Description

NORMAL HEEL TOE RELATIONSHIP BETWEEN GAS PEDAL AND BRAKE IMPOSSIBLE. WHILE DRIVING, I WENT TO STEP ON BRAKE. POSITION OF PEDAL WAY AHEAD OF GAS PEDAL. RESULT I WAS PUSHING DOWN ON FIRE WALL. WHEN I TRIED TO STEP ON BRAKE, MY FOOT WAS TRAPPED BEHIND THE BRAKE PEDAL.

Complaint Details

NHTSA Complaint ID 1558551
ODI Number 11196817
Date Filed April 16, 2019
Failure Date April 11, 2019
VIN 1VWLA7A32KC

Similar SERVICE BRAKES Complaints for 2019 VOLKSWAGEN PASSAT

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.