2012 FORD FOCUS — Complaint #1558538
Open-data reference.
NHTSA Complaint about POWER TRAIN filed April 16, 2019
NHTSA complaint #1558538 (ODI reference 11196793) concerns a 2012 FORD FOCUS and was filed on April 16, 2019. The owner reports the failure occurred on April 12, 2019. The vehicle had 96,000 miles on the odometer at the time of the incident. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as power train, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar power train failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
SHIFTING AND TRANSMISSION ISSUES: VEHICLE STARTED OUT WITH SHIFTING PROBLEMS FROM FIRST TO SECOND GEAR. TOOK TO A MECHANIC AND WAS TOLD I NEEDED A NEW TRANSMISSION (AT THIS TIME THE CAR HAD ROUGHLY 80K MILES). THEN TOOK TO THE FORD DEALERSHIP, WHERE MY CAR WAS UNDER EXTENDED WARRANTY, WHERE THE CAR'S COMPUTER WAS RESET, AND WAS TOLD THEN THAT IT WOULD CONTINUE TO HAVE SHIFTING ISSUES; THAT'S JUST HOW THE CAR WAS MADE. ABOUT THREE MONTHS LATER, THE PROBLEMS STARTED AGAIN AND GOT WORSE. THE SHIFTING CONTINUED TO DYSFUNCTION, WHICH I "FIXED" BY PARKING AND RESTARTING MY CAR, THUS RESTARTING THE COMPUTER. IT WOULD USUALLY DRIVE OKAY AFTER THAT. I DROVE LIKE THIS FOR SOME TIME UNTIL I WAS HAVING ISSUES STARTING THE CAR AND ONCE I FINALLY GOT IT STARTED, IT WAS UNABLE TO GO IN REVERSE. I IMMEDIATELY BROUGHT IT BACK TO THE SAME PLACE WHERE MY COMPUTER WAS RESET THE FIRST TIME, AND WAS TOLD THAT MY CLUTCH NEEDS TO BE REPLACED. AT THIS APPOINTMENT, I ALSO DISCOVERED THAT MY EXTENDED WARRANTY WA
Complaint Details
| NHTSA Complaint ID | 1558538 |
| ODI Number | 11196793 |
| Date Filed | April 16, 2019 |
| Failure Date | April 12, 2019 |
| VIN | 1FAHP3F27CL |
Similar POWER TRAIN Complaints for 2012 FORD FOCUS
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.