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2011 CHRYSLER TOWN AND COUNTRY — Complaint #1558492

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NHTSA Complaint about STEERING filed April 16, 2019

NHTSA complaint #1558492 (ODI reference 11196772) concerns a 2011 CHRYSLER TOWN AND COUNTRY and was filed on April 16, 2019. The owner reports the failure occurred on April 11, 2019. The vehicle had 90,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 CHRYSLER TOWN AND COUNTRY
Component
STEERING
State
California
Mileage
90,000 mi

Complaint Description

TRAVELING ON 2 LANE ROAD ACROSS A BRIDGE AT 35 MPH WHEN ALL DASH LIGHTS CAME ON THEN ALL OFF AND ENGINE DIED WHICH CAUSED POWER STEERING LOSS AND POWER BRAKE LOSS, NO POWER AT ALL IN VEHICLE STRANDED ON SIDE OF ROAD. THIS COULD HAVE CAUSED A BAD ACCIDENT HAD THERE BEEN MORE TRAFFIC. THIS WAS CAUSED BY THE PCM (ENGINE COMPUTER) FAILING. I SEE THAT THIS IS A FREQUENT OCCURENCE WITH THIS VEHICLE.

Complaint Details

NHTSA Complaint ID 1558492
ODI Number 11196772
Date Filed April 16, 2019
Failure Date April 11, 2019
VIN 2A4RR8DG7BR

Similar STEERING Complaints for 2011 CHRYSLER TOWN AND COUNTRY

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.