2011 CHEVROLET MALIBU — Complaint #1558453
Open-data reference.
NHTSA Complaint about ELECTRONIC STABILITY CONTROL (ESC) filed April 16, 2019
NHTSA complaint #1558453 (ODI reference 11196745) concerns a 2011 CHEVROLET MALIBU and was filed on April 16, 2019. The owner reports the failure occurred on February 15, 2019. The vehicle had 40,900 miles on the odometer at the time of the incident. The report was geocoded to Maine based on the filer's self-reported location. The affected component is categorized as electronic stability control (esc), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET MALIBU cohort independently describe similar electronic stability control (esc) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 CHEVROLET MALIBU shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
THE POWER STEERING WAS LOST AS I WAS DRIVING MY VEHICLE IN A CITY ROAD. I WAS DRIVING APPROXIMATELY 25 MILES AN HOUR ON A STRAIGHT ROAD, NOT TURNING AT THE TIME. THE SERVICE ESC LIGHT CAME ON. THE CAR JERKED TO THE SIDE, WHICH WAS TERRIFYING WITH MY TWO YOUNG KIDS IN THE CAR. THIS REPAIR WAS COVERED UNDER THE GM BULLETIN 15356 AND THE DEALERSHIP REPLACED THE EPS MOTOR AND TORQUE SENSOR. HOWEVER, SINCE HAVING THE WORK DONE, THE MECHANIC INFORMED ME THAT MY STEERING COLUMN IS NOW BENT. AS I HAVE NOT BEEN IN ANY ACCIDENT, THIS COULD ONLY BE FROM THE IMPACT OF LOSING MY POWER STEERING. I FEEL LIKE THIS REPAIR SHOULD BE COVERED UNDER THIS SPECIAL BULLETIN AS WELL. THIS POWER STEERING FAILURE JEOPARDIZED THE SAFETY OF MY FAMILY AND THIS SHOULD BE MADE A FULL RECALL COVERING ALL THE STEERING COMPONENTS TO THE 2011 CHEVROLET MALIBU. I WOULD LIKE TO BE REIMBURSED FOR WHAT WILL BE OVER $700 TO FIX THE ISSUE CAUSED BY THIS POWER STEERING FAILURE. *DT
Complaint Details
| NHTSA Complaint ID | 1558453 |
| ODI Number | 11196745 |
| Date Filed | April 16, 2019 |
| Failure Date | February 15, 2019 |
| VIN | 1G1ZB5E19BF |
Similar ELECTRONIC STABILITY CONTROL (ESC) Complaints for 2011 CHEVROLET MALIBU
The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at an undisclosed speed, the power steering failed to function as intended. The Electronic Stability Control warning light il
The contact owns a 2011 Chevrolet Malibu. The contact stated while driving approximately 45 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to
The contact owns a 2011 Chevrolet Malibu. The vehicle was previously serviced under NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability
THIS ISN'T THE FIRST TIME I'VE ENCOUNTERED THIS EXACT ISSUE, AND HAVE HAD PREVIOUS ISSUES AFTER PURCHASING THE VEHICLE (USED) BACK IN 2013. BOTH TIMES THIS EXACT ISSUE AT HAND OCCURRED, BOTH HAPPENED
MY VEHICLE IS EXPERIENCING ALL SYMPTOMS RELATED TO NHTSA CAMPAIGN NUMBER: 14V252000 AND THERE IS NO ACTIVE RECALL FOR MY VIN. THAT PROBLEM HIS CAUSING HIGH VOLTAGE WHICH KEEPS CAUSING ELECTRICAL ISSUE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.