2010 FORD FUSION — Complaint #1558452
Open-data reference.
NHTSA Complaint about VISIBILITY:SUN/MOON ROOF ASSEMBLY filed April 16, 2019
NHTSA complaint #1558452 (ODI reference 11196744) concerns a 2010 FORD FUSION and was filed on April 16, 2019. The owner reports the failure occurred on April 10, 2019. The vehicle had 150,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as visibility:sun/moon roof assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar visibility:sun/moon roof assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO OPEN THE SUN ROOF, IT MOVED A QUARTER OF AN INCH AND FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Complaint Details
| NHTSA Complaint ID | 1558452 |
| ODI Number | 11196744 |
| Date Filed | April 16, 2019 |
| Failure Date | April 10, 2019 |
Similar VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints for 2010 FORD FUSION
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE MOON ROOF FAILED TO OPEN OR CLOSE
MY 2010 FORD FUSION HAS A POWER SUNROOF AND ONE DAY, WHEN I TRIED TO CLOSE THE SUNROOF, IT WOULD NOT CLOSE ALL THE WAY. AFTER INSPECTION, I VERIFIED THAT A PIECE OF PLASTIC HAD BROKEN OFF THE SUNROOF
2010 FORD FUSION. CONSUMER WRITES REGARDING A LARGE HOLE MEASURING APPROXIMATELY 15 INCHES WIDE AND 10 INCHES DEEP DUE TO THE SUNROOF COVER INSIDE THE VEHICLE OPENED UP WHILE DRIVING *TGW THE CONSUME
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.