2014 AUDI Q7 — Complaint #1558429
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM filed April 16, 2019
NHTSA complaint #1558429 (ODI reference 11196724) concerns a 2014 AUDI Q7 and was filed on April 16, 2019. The owner reports the failure occurred on March 26, 2018. The vehicle had 61,301 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same AUDI Q7 cohort independently describe similar electrical system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 AUDI Q7 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2014 AUDI Q7. THE CONTACT STATED THAT RUSNAK/WESTLAKE AUDI (LOCATED AT 3832 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 601-8034) PERFORMED AN UNKNOWN RECALL REPAIR THAT INVOLVED A SOFTWARE UPDATE ON THE VEHICLE. AFTER THE REPAIR, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 45 MPH. IN ADDITION, THE VEHICLE WOULD FAIL TO START SOMETIMES AND THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING AFTER THE VEHICLE HAD BEEN FUELED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 61,301.
Complaint Details
| NHTSA Complaint ID | 1558429 |
| ODI Number | 11196724 |
| Date Filed | April 16, 2019 |
| Failure Date | March 26, 2018 |
| VIN | WA1LMAFEXED |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.