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2010 BUICK ENCLAVE — Complaint #1558387

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NHTSA Complaint about TIRES filed April 16, 2019

NHTSA complaint #1558387 (ODI reference 11196702) concerns a 2010 BUICK ENCLAVE and was filed on April 16, 2019. The owner reports the failure occurred on October 15, 2018. The vehicle had 107,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as tires, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCLAVE cohort independently describe similar tires failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 BUICK ENCLAVE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 BUICK ENCLAVE
Component
TIRES
State
Missouri
Mileage
107,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH HANKOOK DYNAPRO HP2 TIRES. THE CONTACT STATED THAT ONE OF THE TIRES WOULD LOSE PRESSURE OVER TIME. THE SPECIFIC TIRE THAT FAILED WAS NOT DISCLOSED. THE CONTACT HAD TO CHECK FOR LEAKS, BUT THE FAILURE RECURRED. THE CONTACT HAD THE TIRES ROTATED, BUT THE FAILURE OCCURRED AGAIN SEVERAL TIMES. THE TIRE MECHANIC FINALLY DISCOVERED A CRACK IN THE TIRES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE TIRE SHOULD BE UNDER WARRANTY AND TO CHECK THE OTHER TIRES. THE MANUFACTURER HAD NOT CALLED BACK TO CONFIRM IF THEY WOULD REPLACE THE TIRES. THE VIN, DOT NUMBER, AND TIRE SIZE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 107,000 AND TIRE FAILURE MILEAGE WAS 4,000.

Complaint Details

NHTSA Complaint ID 1558387
ODI Number 11196702
Date Filed April 16, 2019
Failure Date October 15, 2018

Similar TIRES Complaints for 2010 BUICK ENCLAVE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.