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2015 BUICK VERANO — Complaint #1558368

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NHTSA Complaint about AIR BAGS filed April 16, 2019

NHTSA complaint #1558368 (ODI reference 11196673) concerns a 2015 BUICK VERANO and was filed on April 16, 2019. The owner reports the failure occurred on April 16, 2019. The vehicle had 41,352 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as air bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK VERANO cohort independently describe similar air bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 BUICK VERANO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 BUICK VERANO
Component
AIR BAGS
State
California
Mileage
41,352 mi

Complaint Description

WHILE PARKED AND WHEN VEHICLE IS RUNNING AND EITHER FRONT OR REAR PASSENGER DOORS ARE OPENED THEN CLOSED AFTER BEING SEATED IN THE PASSENGER SIDE FRONT SEAT, AN INTERMITTENT DIC MESSAGE STATES"SERVICE AIR BAG. THE INDICATOR LIGHT STAYS ON FOR A FEW MINUTES THEN GOES OFF. ALSO RECEIVED ON-STAR DIAGNOSTIC ALERT MESSAGE. HAD VEHICLE SERVICED AT DEALERSHIP 4-9-19. NO TROUBLE CODES CAME UP ON OBD READER. CAR RETURNED TO ME ON 4-10-19. ON 4-16-19,PROBLEM REOCCURRED SAME CIRCUMSTANCES, NO ON-STAR ALERT MESSAGE THIS TIME. LIGHT STAYED ON LONGER THEN CLEARED. WHEN ENTERING GARAGE FOR MY APARTMENT BLDG, WHICH IS ON A SLIGHT INCLINE, DIC AND INDICATOR LIGHT CAME ON AGAIN AND REMAINED. I PARKED MY VEHICLE AND SHUT IT OFF. I WAITED A COUPLE OF MINUTES AND RESTARTED THE VEHICLE. BOTH THE DIC MESSAGE AND AIR BAG WARNING INDICATOR LIGHT CAME BACK ON. I SHUT THE ENGINE AND CONTACTED THE DEALERSHIP. I WAS TOLD BY THE DEALERSHIP THAT IT WOULD BE DIFFICULT TO DIAGNOSE THE ISSUE UNLESS I ARRIVE THE

Complaint Details

NHTSA Complaint ID 1558368
ODI Number 11196673
Date Filed April 16, 2019
Failure Date April 16, 2019
VIN 1G4PS5SKXF4

Similar AIR BAGS Complaints for 2015 BUICK VERANO

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.