2012 MERCEDES-BENZ GLK350 — Complaint #1558335
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NHTSA Complaint about AIR BAGS filed April 16, 2019
NHTSA complaint #1558335 (ODI reference 11196649) concerns a 2012 MERCEDES-BENZ GLK350 and was filed on April 16, 2019. The owner reports the failure occurred on September 28, 2016. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as air bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GLK350 cohort independently describe similar air bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 MERCEDES-BENZ GLK350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TAKATA RECALL. I HAVE BEEN CALLING THE MERCEDES DEALER FOR ALMOST 3 YEARS TO GET THESE DANGEROUS AIRBAGS REPLACED. THEY SENT A LETTER TELLING ME THE PARTS WERE EXPECTED BY SEPTEMBER 30, 2018, BUT NO REPLACEMENT YET. EVEN THEY SAY IN THEIR LETTER THE AIRBAGS "POSSIBLY CAUSING INJURY OR DEATH". THEY OBVIOUSLY DON'T CARE. I JUST WANT MY AIRBAGS REPLACED.
Complaint Details
| NHTSA Complaint ID | 1558335 |
| ODI Number | 11196649 |
| Date Filed | April 16, 2019 |
| Failure Date | September 28, 2016 |
| VIN | WDCGG8HB4CF |
Similar AIR BAGS Complaints for 2012 MERCEDES-BENZ GLK350
On August 17, 2025 I rearended a vehicle in front of me who jammed on their brakes for no apparent reason. We were the only two vehicles in the area. Upon impact, the following airbags deployed....s
The component or system failed or malfunctioned: Brake pedal -does not brake effectively Engine :Alternator/ignition-the car would not start on me Cigarette lighter: front cigarette lighter does not
POSTCARDS SENT TO ME SAID DEALER HAD PARTS. MADE APPOINTMENT ONLINE WITH DETAIL THAT THIS WAS FOR AIRBAGS, WENT IN, AND WAS TOLD THEY DIDN'T HAVE. REPEATED REQUESTS FOR ASSISTANCE FROM DEALER -- NO R
2012 MERCEDES-BENZ GLK350 4MATIC. CONSUMER WRITES IN REGARD TO 2 TAKATA SAFETY RECALLS INTERIM NOTICE NHTSA #19V010 'REPLACE PASSENGER-SIDE AIRBAG MODULE'. *AS *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT RECEIVED
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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