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2013 FORD EXPLORER — Complaint #1558321

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NHTSA Complaint about STEERING filed April 16, 2019

NHTSA complaint #1558321 (ODI reference 11196630) concerns a 2013 FORD EXPLORER and was filed on April 16, 2019. The owner reports the failure occurred on March 27, 2019. The vehicle had 88,000 miles on the odometer at the time of the incident. The report was geocoded to Maine based on the filer's self-reported location. The affected component is categorized as steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 FORD EXPLORER
Component
STEERING
Fire
Yes
State
Maine
Mileage
88,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ODOR CAME FROM THE ELECTRIC POWER ASSIST MECHANISM. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). DARLING'S FORD VOLKSWAGEN AUDI WAS CALLED AT 207-941-1330 (LOCATED AT 403 HOGAN RD, BANGOR, ME 04401). THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Complaint Details

NHTSA Complaint ID 1558321
ODI Number 11196630
Date Filed April 16, 2019
Failure Date March 27, 2019
VIN 1FM5K8D84DG

Similar STEERING Complaints for 2013 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.