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2012 MERCEDES-BENZ ML350 — Complaint #1558319

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NHTSA Complaint about POWER TRAIN filed April 16, 2019

NHTSA complaint #1558319 (ODI reference 11196639) concerns a 2012 MERCEDES-BENZ ML350 and was filed on April 16, 2019. The owner reports the failure occurred on March 29, 2019. The vehicle had 70,000 miles on the odometer at the time of the incident. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as power train, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ ML350 cohort independently describe similar power train failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 MERCEDES-BENZ ML350 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 MERCEDES-BENZ ML350
Component
POWER TRAIN
State
South Carolina
Mileage
70,000 mi

Complaint Description

THIS CAR'S TRANSMISSION WENT OUT AT 70,000 MILES (2015), WHICH IS WAY TOO EARLY. DRIVING WHEN THE TRANSMISSION BEGAN TO ACT UP WAS VERY DANGEROUS AND POTENTIALLY AS IT LOST POWER COULD HAVE CAUSED COLLISION. I REPLACED TRANSMISSION FOR $14,000 AND THEN THE TRANSMISSION WENT OUT FOR A SECOND TIME (2019). CAUSING THE SAME SAFETY CONCERNS AS IT LOST POWER. THIS TIME I WAS NOT STUPID ENOUGH TO FIX IT AND WILL NOT BE BUYING A MERCEDES EVER AGAIN.

Complaint Details

NHTSA Complaint ID 1558319
ODI Number 11196639
Date Filed April 16, 2019
Failure Date March 29, 2019
VIN 4JGDA5HB8CA

Similar POWER TRAIN Complaints for 2012 MERCEDES-BENZ ML350

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.