2012 VOLKSWAGEN ROUTAN — Complaint #1558308
Open-data reference.
NHTSA Complaint about UNKNOWN OR OTHER filed April 16, 2019
NHTSA complaint #1558308 (ODI reference 11196628) concerns a 2012 VOLKSWAGEN ROUTAN and was filed on April 16, 2019. The owner reports the failure occurred on April 5, 2019. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ROUTAN cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 VOLKSWAGEN ROUTAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I WAS IN A PRETTY BAD CAR ACCIDENT 4/5/2019 WITH 6 KIDS IN THE CAR AND NONE OF THE AIRBAGS DEPLOYED.. WE WERE I MOTION WHEN CAR INFRONT OF ME TRIED TO AVOID THE CAR IN FRONT OF HIM. I SAW HIM AND I TRIED TO AVOID HIM SO MY LEFT FRONT HIT HIS REAR RIGHT SIDE. NONE OF THE AIRBAGS DEPLOYED AND NOW I HAVE A HORRIBLE CONCUSSION IN THE HOSPITAL!
Complaint Details
| NHTSA Complaint ID | 1558308 |
| ODI Number | 11196628 |
| Date Filed | April 16, 2019 |
| Failure Date | April 5, 2019 |
| VIN | 2C4RVACG5CR |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.