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2014 DODGE JOURNEY — Complaint #1558297

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NHTSA Complaint about UNKNOWN OR OTHER filed April 16, 2019

NHTSA complaint #1558297 (ODI reference 11196621) concerns a 2014 DODGE JOURNEY and was filed on April 16, 2019. The owner reports the failure occurred on March 29, 2019. The vehicle had 70,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE JOURNEY cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 DODGE JOURNEY shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 DODGE JOURNEY
Component
UNKNOWN OR OTHER
State
Georgia
Mileage
70,000 mi

Complaint Description

WHILE DRIVING DOWN THE HIGH WAY OUR CAR SHUT OFF, MY HUSBAND COULDN'T BREAK OR STEER IT TOOK ABOUT 45 SECONDS TO TURN BACK ON. IT HAS DONE THIS ABOUT TEN TIMES SINCE, WE HAVE HAD IT LOOKED AT AND NO CODES HAVE BEEN OFF. IT HAS ALSO TURNED ON WINDSHIELD WIPERS AND LIGHTS ALL RANDOMLY AND LOCKED AND UNLOCKED ALL ON ITS OWN. WE HAVE THREE CHILDREN AND THIS IS OUR ONLY CAR. TO SAY WERE TERRIFIED IS A UNDERSTATEMENT WE LIVE IN THE CITY, WE ARE ONCE AGAIN HAVING IT LOOKED AT AGAIN IN HOPES SOMEONE CAN FIX IT AFTER LEARNING ITS ACTUALLY HAPPENED TO A LOT OF PEOPLE.

Complaint Details

NHTSA Complaint ID 1558297
ODI Number 11196621
Date Filed April 16, 2019
Failure Date March 29, 2019
VIN 3C4PDCAB9ET

Similar UNKNOWN OR OTHER Complaints for 2014 DODGE JOURNEY

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.