2014 CHRYSLER TOWN AND COUNTRY — Complaint #1558290
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM filed April 16, 2019
NHTSA complaint #1558290 (ODI reference 11196612) concerns a 2014 CHRYSLER TOWN AND COUNTRY and was filed on April 16, 2019. The owner reports the failure occurred on April 14, 2019. The vehicle had 71,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as electrical system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar electrical system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
WHILE DRIVING THE VEHICLE DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND THE ENGINE COMPLETELY SHUT OFF LOCKING THE WHEEL. AFTER TAKING IT TO THE DEALERSHIP THEY FOUND NOTHING WRONG. ABOUT A MONTH LATER WE WERE DRIVING HOME FROM A SOCCER GAME AND THE CAR CAME OUT OF GEAR WHILE DRIVING ABOUT 70 MPH. THE RPM SHOT UP AND I WAS UNABLE TO DRIVE OVER 40 MPH. WE ENDED UP STAYING THE NIGHT AND HAVING THE CAR TOWED TO THE DEALERSHIP. THEY REPLACED THE SENSOR SOLENOID PAC. 6 MONTHS LATER I WAS DRIVING HOME FROM A SOCCER TOURNAMENT AND THE SAME EXACT THING HAPPENED AGAIN HOWEVER I HAD SLOWED THE VEHICLE DOWN DRIVING THROUGH A RESIDENTIAL AREA AND WENT TO SPEED UP AFTER RE-ENTERING THE HIGHWAY. THE RPM'S WERE AT 4 TO 5 GOING 30 MPH. I PULLED OVER TURNED OFF THE CAR AND LET IT SIT FOR 5 MINUTES. I WAS ABLE TO DRIVE NORMALLY AFTER THAT , THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THERE IS NOTHING THE COULD DO. STORED CODES ECU: ABS DTC: C212A16 DES
Complaint Details
| NHTSA Complaint ID | 1558290 |
| ODI Number | 11196612 |
| Date Filed | April 16, 2019 |
| Failure Date | April 14, 2019 |
| VIN | 2C4RC1HG4ER |
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The contact's partner owns a 2014 Chrysler Town and Country. The contact stated while his partner was driving at an undisclosed speed, the driver noticed smoke coming from the rear driver's side slidi
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.