2017 CHEVROLET EXPRESS — Complaint #1558261
Open-data reference.
NHTSA Complaint about ENGINE filed April 15, 2019
NHTSA complaint #1558261 (ODI reference 11196596) concerns a 2017 CHEVROLET EXPRESS and was filed on April 15, 2019. The owner reports the failure occurred on September 27, 2018. The vehicle had 19,400 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EXPRESS cohort independently describe similar engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHEVROLET EXPRESS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
WE'VE HAD 4 INSTANCES OF "ENGINE POWER REDUCED" AND CHECK ENGINE LIGHT, WITH NO PRIOR WARNING OF ISSUE ON THE DASH DISPLAY. I BELIEVE THIS IS DUE TO AN ISSUE WITH THE DIESEL PARTICULATE FILTER SOOT LOAD TRACKING. THE FIRST 3 OCCURRED ON RURAL HIGHWAY AND THE 4TH ON A LOCAL HIGHWAY AT SPEED. THE POWER REDUCTION IS IMMEDIATE AND SEVERE ENOUGH THAT THE VEHICLE RAPIDLY LOSES SPEED AND CANNOT KEEP UP WITH TRAFFIC. HAD TRAFFIC BEEN CLOSE OR WITH A TRAILER, THERE WOULD BE RISK OF BEING REAR ENDED DUE TO THE SUDDEN LOSS OF SPEED. I FEEL THERE SHOULD BE SOME WARNING TO GIVE A FEW SECONDS EVEN TO PUT ON HAZARDS AND PREPARE. THE LAST TWO EVENTS HAD CODE: P2463, THE DEALER RAN A SERVICE REGEN, BUT NO FAULT WAS FOUND. ON THE LAST ONE, THE DEALER GAVE ME GM SERVICE BULLETIN #10-06-05-002G STATING THE GM WOULD NO LONGER COVER THE SERVICE REGEN UNDER WARRANTY FOR P2463 WITH NO FAULT FOUND. I THE PURCHASED AN OBD READER TO MONITOR THE DPF SOOT LOAD AND OBSERVED ERRATIC BEHAVIOR IN THE SOOT LOAD, WITH
Complaint Details
| NHTSA Complaint ID | 1558261 |
| ODI Number | 11196596 |
| Date Filed | April 15, 2019 |
| Failure Date | September 27, 2018 |
| VIN | 1GAZGMF19H1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.