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2015 GMC TERRAIN — Complaint #1558135

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NHTSA Complaint about VISIBILITY/WIPER filed April 15, 2019

NHTSA complaint #1558135 (ODI reference 11196509) concerns a 2015 GMC TERRAIN and was filed on April 15, 2019. The owner reports the failure occurred on September 9, 2018. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as visibility/wiper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC TERRAIN cohort independently describe similar visibility/wiper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 GMC TERRAIN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 GMC TERRAIN
Component
VISIBILITY/WIPER
State
Ohio
Mileage
40,000 mi

Complaint Description

MY WIFE CALLED ME DURING A HEAVY RAINSTORM, THE WIPERS JUST STOPPED WORKING WHILE SHE WAS DRIVING HOME. SHE PULLED OVER INTO SOMEBODY'S DRIVEWAY. THE FUSE WAS FINE AND YOU COULD HEAR THE WIPER MOTOR RUNNING. I (CAREFULLY) DROVE HER CAR HOME, WITH HER IN FRONT OF ME DRIVING MY TRUCK, STOPPING OCCASIONALLY TO LET CARS PASS AND TO MANUALLY WIPE THE WINDSHIELD. TURNS OUT THE PLASTIC BUSHING HOLDING THE WIPER LINKAGE TOGETHER WAS WORN AND POPPED OUT OF PLACE. I BOUGHT A NEW WIPER TRANSMISSION ASSEMBLY AND INSTALLED IT THAT NIGHT.

Complaint Details

NHTSA Complaint ID 1558135
ODI Number 11196509
Date Filed April 15, 2019
Failure Date September 9, 2018
VIN 2GKFLXEK5F6

Similar VISIBILITY/WIPER Complaints for 2015 GMC TERRAIN

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.