2012 CADILLAC SRX — Complaint #1558099
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NHTSA Complaint about EXTERIOR LIGHTING filed April 15, 2019
NHTSA complaint #1558099 (ODI reference 11196485) concerns a 2012 CADILLAC SRX and was filed on April 15, 2019. The owner reports the failure occurred on April 8, 2019. The vehicle had 58,400 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as exterior lighting, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC SRX cohort independently describe similar exterior lighting failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 CADILLAC SRX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
HAD TO REPLACE PASSENGER HEADLIGHT TWICE DO TO CONDENSATION SHORTING OUT THE HEADLIGHT SYSTEM AT A COST OF $1,826.22 CADILLAC SRX 2012 WITH 58,521,MILES.THE FIRST REPLACEMENT WAS AT 27,294 MILES. GM KNOWS THEY HAVE A PROBLEM BUT WILL NOT RECALL.
Complaint Details
| NHTSA Complaint ID | 1558099 |
| ODI Number | 11196485 |
| Date Filed | April 15, 2019 |
| Failure Date | April 8, 2019 |
| VIN | 3GYFNFE39CS |
Similar EXTERIOR LIGHTING Complaints for 2012 CADILLAC SRX
Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've seen many many complaints for this. Not Safe!
Braking after hitting a pothole was a nightmare! No warning lights came on to prepare me for anything. Brake pedal went to the floor and would not work properly. Finally after getting my vehicle to st
Low Beam Headlamps are very dim-hard to drive at night because of low visibility
The headlights are very dim It is like driving your vehicle with a flashlight as the lighting. When you turn on bright lights you can see good but your then endangering drivers going the opposite di
My Headlights are so dim, I have to drive with high beams. It is raining in my, short circuited the trunk, will not open and my bearings have to be replaced. Sounds like a truck. Ughhhh, IMy first and
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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