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2011 MAZDA MAZDA3 — Complaint #1558069

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NHTSA Complaint about SERVICE BRAKES filed April 15, 2019

NHTSA complaint #1558069 (ODI reference 11196467) concerns a 2011 MAZDA MAZDA3 and was filed on April 15, 2019. The owner reports the failure occurred on April 8, 2019. The vehicle had 65,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA MAZDA3 cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 MAZDA MAZDA3 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 MAZDA MAZDA3
Component
SERVICE BRAKES
Crash
Yes
State
California
Mileage
65,000 mi

Complaint Description

ON APRIL 8 WHILE PICKING UP MY DAUGHTER FROM SCHOOL ON NAUTILUS STREET IN LA JOLLA, POINTED DOWNHILL ON A STEEP GRADE, MY IDLING VEHICLE LOST POWER WITHOUT WARNING, I LOST CONTROL OF STEERING AND BRAKES HAD TO STOP THE VEHICLE WITH THE HANDBRAKE, THE PASSENGER CAR DOOR WAS OPEN AT THE TIME MY DAUGHTER WAS TRYING TO STEP INTO THE VEHICLE AS THE CAR TOOK OFF, THE DOOR HIT THE CAR IN FRONT OF ME BREAKING HER TAIL LIGHT, IT TOOK ME THREE TRIES TO GET THE ENGINE TO TURN BACK OVER.

Complaint Details

NHTSA Complaint ID 1558069
ODI Number 11196467
Date Filed April 15, 2019
Failure Date April 8, 2019
VIN JM1BL1UG9B1

Similar SERVICE BRAKES Complaints for 2011 MAZDA MAZDA3

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.