2018 JEEP CHEROKEE — Complaint #1557989
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NHTSA Complaint about POWER TRAIN filed April 15, 2019
NHTSA complaint #1557989 (ODI reference 11196406) concerns a 2018 JEEP CHEROKEE and was filed on April 15, 2019. The owner reports the failure occurred on July 28, 2018. The vehicle had 18,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as power train, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
WHILE I WAS DRIVING DOWN I95 - THE GEARSHIFT FROZE UP AND THE ENTIRE GEARSHAFT TURNED RED. I WAS UNABLE TO SHIFT GEARS UNTIL I WAS ABLE TO SLOW DOWN / COME TO A STOP ON THE SIDE OF AN EXIT ROAD. THIS HAS HAPPENED A TOTAL OF TWO TIMES ON SEPARATE OCCASIONS - ONCE THREE MONTHS AFTER THE DEALERSHIP CLAIMED THEY FIXED THE ISSUE.
Complaint Details
| NHTSA Complaint ID | 1557989 |
| ODI Number | 11196406 |
| Date Filed | April 15, 2019 |
| Failure Date | July 28, 2018 |
| VIN | 1C4PHMDB9JD |
Similar POWER TRAIN Complaints for 2018 JEEP CHEROKEE
1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel bearing issue due to a howling noise during the test drive. However, after purchase,
The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving at 60 MPH, the vehicle failed to accel
The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you but other drivers at risk. 3. I took it too dealership today bad PTU actuator. Donâ
The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact state
The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact state
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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