2019 JEEP CHEROKEE — Complaint #1557983
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM filed April 15, 2019
NHTSA complaint #1557983 (ODI reference 11196396) concerns a 2019 JEEP CHEROKEE and was filed on April 15, 2019. The owner reports the failure occurred on April 5, 2019. The vehicle had 11,000 miles on the odometer at the time of the incident. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as electrical system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar electrical system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
RADIO VOLUME CONTROL ISSUES. VOLUME FADES IN AND OUT SPORADICALLY. HAPPENS ANYTIME. THIS MAKES RADIO UN-USABLE.
Complaint Details
| NHTSA Complaint ID | 1557983 |
| ODI Number | 11196396 |
| Date Filed | April 15, 2019 |
| Failure Date | April 5, 2019 |
| VIN | 1C4PJLCB6KD |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.