2015 MERCEDES-BENZ CLA250 — Complaint #1557939
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NHTSA Complaint about ENGINE filed April 15, 2019
NHTSA complaint #1557939 (ODI reference 11196214) concerns a 2015 MERCEDES-BENZ CLA250 and was filed on April 15, 2019. The owner reports the failure occurred on April 14, 2019. The vehicle had 10,270 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ CLA250 cohort independently describe similar engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 MERCEDES-BENZ CLA250 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
THERE WAS AN ISSUE WITH THE WATER PUMP, MB HAS SINCE REPLACED THE PRODUCT WITH A NEW ONE BECAUSE OF ISSUES WITH THE OLD STYLE NOT WORKING. MY CAR IS JUST OVER THE WARRANTY AND HAS ON 10,270 MILES ON IT AND IS NOW EXPERIENCING THE OVERHEATING ISSUE (WARRANTY ENDED DECEMBER 2018). IF THE PROBLEM WITH OLD STYLE WATER PUMP WAS KNOWN WHY NOT NOTIFY CUSTOMERS? WHEN THE VEHICLE IS ON, DRIVING OR RUNNING STATIONARY THE ENGINE OVERHEATS.
Complaint Details
| NHTSA Complaint ID | 1557939 |
| ODI Number | 11196214 |
| Date Filed | April 15, 2019 |
| Failure Date | April 14, 2019 |
| VIN | WDDSJ4EB4FN |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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