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2015 CHEVROLET CHEVEROLET SS — Complaint #1557932

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NHTSA Complaint about STEERING filed April 15, 2019

NHTSA complaint #1557932 (ODI reference 11196202) concerns a 2015 CHEVROLET CHEVEROLET SS and was filed on April 15, 2019. The owner reports the failure occurred on April 12, 2019. The vehicle had 36,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CHEVEROLET SS cohort independently describe similar steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CHEVROLET CHEVEROLET SS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 CHEVROLET CHEVEROLET SS
Component
STEERING
State
Maryland
Mileage
36,000 mi

Complaint Description

WHILE TURNING ONTO MY STREET FRIDAY (4/12) NIGHT, MY POWER STEERING STOPPED FUNCTIONING WITHOUT WARNING AND MY CAR SAID "SERVICE POWER STEERING." I WAS PROBABLY MOVING LESS THAN 25MPH AND LUCKILY THERE WAS NO TRAFFIC, BUT I CAME CLOSE TO HITTING OTHER PARKED CARS. WITH GREAT DIFFICULTY, I WAS ABLE TO GET IT PARKED WELL ENOUGH OUT OF THE PATH OF TRAFFIC. I TURNED THE CAR ON SATURDAY AND IT SEEMED FINE, BUT I DIDN'T DRIVE IT AGAIN UNTIL TODAY (4/15) WHEN I DROPPED IT OFF AT THE DEALERSHIP. IT DROVE WITHOUT PROBLEM TO THE DEALER. THE DEALER SAID THE CODE WAS FOR A STEERING TORQUE SENSOR. THE DEALER ALSO SAID I HAD ALREADY HAD THE RECALL FOR THIS ISSUE PERFORMED (17V382000) WHICH WAS FOR THIS EXACT ISSUE AND CODE. IT APPEARS THAT GM'S FIX FOR THIS RECALL IS NOT WORKING. I CANNOT DRIVE THIS CAR KNOWING THAT AT ANY MOMENT, I COULD LOSE POWER STEERING, ESPECIALLY WHEN I HAVE TO TAKE MY DAUGHTER TO DAYCARE.

Complaint Details

NHTSA Complaint ID 1557932
ODI Number 11196202
Date Filed April 15, 2019
Failure Date April 12, 2019
VIN 6G3F15RW5FL

Similar STEERING Complaints for 2015 CHEVROLET CHEVEROLET SS

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.