2010 CHRYSLER TOWN AND COUNTRY — Complaint #1557927
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM filed April 15, 2019
NHTSA complaint #1557927 (ODI reference 11196206) concerns a 2010 CHRYSLER TOWN AND COUNTRY and was filed on April 15, 2019. The owner reports the failure occurred on December 18, 2018. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as electrical system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar electrical system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BATTERY IN THE FOBIK WAS DEPLETED, WHICH CAUSED THE VEHICLE TO TURN OFF. THE VEHICLE WAS RESTARTED USING THE SECONDARY FOBIK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT HE HAD SINCE RECEIVED A SECOND RECALL NOTIFICATION, WHICH STATED THAT THE PART USED TO REPAIR VEHICLES PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) WAS ALSO DEFECTIVE. MOTOR MILE CHRYSLER DODGE JEEP RAM (LOCATED AT 2395 ROANOKE ST, CHRISTIANSBURG, VA 24073, (540) 381-8417) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Complaint Details
| NHTSA Complaint ID | 1557927 |
| ODI Number | 11196206 |
| Date Filed | April 15, 2019 |
| Failure Date | December 18, 2018 |
| VIN | 2A4RR5D16AR |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.