2016 GMC TERRAIN — Complaint #1557913
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed April 15, 2019
NHTSA complaint #1557913 (ODI reference 11196198) concerns a 2016 GMC TERRAIN and was filed on April 15, 2019. The owner reports the failure occurred on April 14, 2019. The vehicle had 36,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC TERRAIN cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 GMC TERRAIN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I HAD A TEMPORARY BRAKE FAILURE AT 25MPH WITH A HARD BRAKE. I HAD A CAR PULL OUT IN FRONT OF ME AND I HAD TO HARD BRAKE. THE BRAKE PEDAL WAS SOFT AND WENT ALL THE WAY TO THE FLOOR WITH NO BRAKING UNTIL IT WAS ALL THE WAY TO THE FLOOR AND IT FINALLY WORKED WITH A SUDDEN STOP/JOLT. WHEN THIS HAPPENED IT MADE A LOW SORT OF ALMOST VIBRATION SOUND. I DID NOT FEEL A VIBRATION IN THE BRAKE PEDAL THOUGH. THE BRAKES WORKED WELL BEFORE THAT AND AFTER THAT. IF THE BRAKE WOULD HAVE NOT SUDDENLY GRABBED WHEN THE PEDAL WAS TO THE FLOOR I WOULD HAVE HIT THE CAR. I WAS GOING ABOUT 25MPH. I KNOW WHAT IT SOUNDS AND FEELS LIKE TO HAVE WORN BRAKES AND ROTORS. THIS WAS NOT IT. AGAIN IT WAS A TEMPORARY FAILURE AND AFTER THAT THE BRAKES ARE THEIR NORMAL FIRMNESS AND RESPONSIVENESS. THIS IS DEFINITELY A SAFETY HAZARD AS IT VERY UNPREDICTABLE.
Complaint Details
| NHTSA Complaint ID | 1557913 |
| ODI Number | 11196198 |
| Date Filed | April 15, 2019 |
| Failure Date | April 14, 2019 |
| VIN | 2GKFLUEK8G6 |
Similar SERVICE BRAKES Complaints for 2016 GMC TERRAIN
I was driving my morning commute to work, when I came upon a stop light. I was pressing the brakes and the brakes failed to engage which caused me to hit a car in front of me. I did not have any warni
The engine light comes on, then "service stabiltrak light" comes on. It starts by making it difficult to accelerate at a red stop light when it changes green. When turning a corner, because there is
HUSBAND WAS TRAVELING UNDER 25 MPH UP HILL AND TWO VEHICLES AHEAD OF HIM ABRUPTLY STOPPED FOR UNKNOWN REASON WHICH RESULTED IN THE VEHICLE IN FRONT DOING THE SAME CAUSING MY HUSBAND HAVING TO HARD BR
WHEN BRAKES ARE APPLIED THE VEHICLE TAKES EXTREMELY LONG TIME TO PROPERLY STOP. BRAKES FEEL SOFT AND FADE WHEN APPLIED AND I HAVE NEARLY STRUCK VEHICLES FROM THE REAR SEVERAL TIMES WHEN ATTEMPTING TO
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.