2010 TOYOTA PRIUS — Complaint #1557897
Open-data reference.
NHTSA Complaint about UNKNOWN OR OTHER filed April 15, 2019
NHTSA complaint #1557897 (ODI reference 11196184) concerns a 2010 TOYOTA PRIUS and was filed on April 15, 2019. The owner reports the failure occurred on April 5, 2019. The vehicle had 173,000 miles on the odometer at the time of the incident. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA PRIUS cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 TOYOTA PRIUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
JUST HAD RECALL WORK COMPLETED INCLUDING SOFTWARE UPDATE. CAR NOW EXHIBITS NEW LIMP MODE BEHAVIOR WITH LOW FUEL. THIS NEVER HAPPENED BEFORE THE SOFTWARE UPDATE. TRIP METER INDICATED MORE THAN 50 MILES REMAINED WITH CURRENT FUEL SUPPLY. FUEL LEVEL WAS AS TWO BARS AND LOW FUEL LIGHT HAD NOT YET COME ON. LIMP MODE OCCURRED AT SPEED ON 4 LANE FREEWAY. VEHICLE WOULD NOT RESTART AND DASH MESSAGING INDICATED HYBRID SYSTEM FAILURE. HAD VEHICLE TOWED ONLY TO REALIZE IT WAS ALL HAPPENING DUE TO A LOW FUEL LEVEL. I BELIEVE THE SAFETY RECALL SOFTWARE UPDATE HAS INTRODUCED AGREATER RISK TO MY ROADSIDE SAFETY AND HAS MADE THE VEHICLE LESS TRUSTWORTHY AND HAS REDUCED VALUE.
Complaint Details
| NHTSA Complaint ID | 1557897 |
| ODI Number | 11196184 |
| Date Filed | April 15, 2019 |
| Failure Date | April 5, 2019 |
| VIN | JTDKN3DU9A1 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.