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1998 FORD EXPLORER — Complaint #1557895

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NHTSA Complaint about ELECTRICAL SYSTEM filed April 15, 2019

NHTSA complaint #1557895 (ODI reference 11196183) concerns a 1998 FORD EXPLORER and was filed on April 15, 2019. The owner reports the failure occurred on April 12, 2019. The vehicle had 134,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar electrical system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 1998 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
1998 FORD EXPLORER
Component
ELECTRICAL SYSTEM
Fire
Yes
State
California
Mileage
134,000 mi

Complaint Description

MY EXPLORER HAD BEEN PARKED IN MY DRIVEWAY FOR WELL OVER 15 HOURS WHEN I HEARD MY NEIGHBOR SCREAMING. THE SUV WAS FULLY IGNITED INTO FLAMES.JUST OUT OF NO WHERE. I WAS ABLE TO GET THE FIRE OUT WITH MY WATER HOSES BEFORE THE GOTTA DEPARTMENT SHOWED UP BUT THE ENTIRE VEHICLE IS RUINED AND HALF MY GARAGE AS WELL. THE FIRE STARTED DOWN BY THE BRAKES AND THE ENTIRE VEHICLE WAS ENGOLFED WITHIN SECONDS. OBVIOUSLY IT WAS ELECTRICAL. UPON FURTHER INVESTIGATION I BELIEVE IT WAS THE CRUISE CONTROL SWITCH MALFUNCTION. MY SUV HAD 134,000 MILES ON IT AND KEPT IN IMMACULATE CONDITION. I WILL DOWNLOAD THE FIRE DEPARTMENTS REPORT ONCE TO GET IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Complaint Details

NHTSA Complaint ID 1557895
ODI Number 11196183
Date Filed April 15, 2019
Failure Date April 12, 2019

Similar ELECTRICAL SYSTEM Complaints for 1998 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.