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2011 CHEVROLET CRUZE — Complaint #1557892

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NHTSA Complaint about ENGINE filed April 15, 2019

NHTSA complaint #1557892 (ODI reference 11196181) concerns a 2011 CHEVROLET CRUZE and was filed on April 15, 2019. The owner reports the failure occurred on April 14, 2019. The vehicle had 115,000 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CRUZE cohort independently describe similar engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 CHEVROLET CRUZE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 CHEVROLET CRUZE
Component
ENGINE
State
Minnesota
Mileage
115,000 mi

Complaint Description

COOLANT LEAK FROM THERMOSTAT HOUSING OCCURING SLOWLY OVER TIME. DEPLETED COOLANT RESERVOIR CAUSED THE ENGINE TO OVERHEAT AFTER DRIVING FOR ABOUT SEVEN MINUTES. THE VEHICLE WAS THEN PULLED OVER ON THE FREEWAY SHOULDER AND THE COOLANT ADDED. MESSAGES SUCH AS "AC OFF DUE TO HIGH ENGINE TO HIGH ENGINE TEMP" "HIGH COOLANT TEMP" "ENGINE TEMP HIGH-IDLE ENGINE" APPEARED WITH NO RESOLUTION. THERMOSTAT HOUSING WAS NOT CONNECTED AND SPEWING COOLANT ONTO OVERHEATING ENGINE CAUSING SMOKE/STEAM. VEHICLE WAS REQUIRED TO BE TOWED FROM THE LOCATION.

Complaint Details

NHTSA Complaint ID 1557892
ODI Number 11196181
Date Filed April 15, 2019
Failure Date April 14, 2019
VIN 1G1PF5S92B7

Similar ENGINE Complaints for 2011 CHEVROLET CRUZE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.