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2002 FORD MUSTANG — Complaint #1557872

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NHTSA Complaint about AIR BAGS filed April 14, 2019

NHTSA complaint #1557872 (ODI reference 11196165) concerns a 2002 FORD MUSTANG and was filed on April 14, 2019. The owner reports the failure occurred on April 11, 2019. The vehicle had 98,000 miles on the odometer at the time of the incident. The report was geocoded to Rhode Island based on the filer's self-reported location. The affected component is categorized as air bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG cohort independently describe similar air bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 FORD MUSTANG shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2002 FORD MUSTANG
Component
AIR BAGS
Crash
Yes
State
Rhode Island
Mileage
98,000 mi

Complaint Description

WHILE MY DAUGHTER WAS DRIVING ON A IN TOWN ROAD SHE CAME UPON CONSTRUCTION, ALL TRAFFIC WAS STOPPED BECAUSE THE 2 LANES WERE DOWN TO 1. AS SHE WAS WAITING FOR TRAFFIC TO START MOVING HER BOOT GOT CAUGHT UNDER SEAT LEVER (THIGH HIGH BOOTS FLAP GOT CAUGHT) AND IT MADE HER FOOT SLIP FROM BRAKE, SHE THEN BUMPED INTO THE VAN IN FRONT OF HER, LESS THEN 5MPH AND BOTH WHICH THERE WAS NO PASSENGER OR ANYTHING ON HER SEAT AIRBAGS DEPLOYED DESTROYING HER COLUME. ABSOLUTELY NO FRONT END DAMAGE, NO DAMAGE TO OTHER VEHICLE, CAR STILL RUNS AND SEATBELTS STILL WORK. HAVING IT CHECKED FOR MALFUNCTIONS.

Complaint Details

NHTSA Complaint ID 1557872
ODI Number 11196165
Date Filed April 14, 2019
Failure Date April 11, 2019

Similar AIR BAGS Complaints for 2002 FORD MUSTANG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.