2019 FORD FLEX — Complaint #1557838
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NHTSA Complaint about WHEELS filed April 14, 2019
NHTSA complaint #1557838 (ODI reference 11196143) concerns a 2019 FORD FLEX and was filed on April 14, 2019. The owner reports the failure occurred on August 15, 2018. The report was geocoded to New Mexico based on the filer's self-reported location. The affected component is categorized as wheels, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FLEX cohort independently describe similar wheels failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD FLEX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TAKATA WE HAVE HAD THE FLEX IN % TIMES TO HAVE THE TIRES BALANCED FORD SAID THAT IT IS IN THEIR SPECIFICATION BUT THE WE CAN FEEL THE UNBALANCE IN THE STEERING WHEEL TOOK TO INDEPENDENT DEALER AND HE SAID ONE OF THE RIM WAS OUT OF BALANCE AND THE TIRES WERE OFF BALANCE TOO WE ARE AFRAID THIS GOING CAUSE PROBLEMS LATER WHY DO WE HAVE TO PUT UP WITH 5 TIMES TO REDONE IT NOT A COMFORTABLE FEELING
Complaint Details
| NHTSA Complaint ID | 1557838 |
| ODI Number | 11196143 |
| Date Filed | April 14, 2019 |
| Failure Date | August 15, 2018 |
| VIN | 2FMGK5C80KB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.