2014 CHEVROLET CAPTIVA — Complaint #1557831
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM filed April 14, 2019
NHTSA complaint #1557831 (ODI reference 11196132) concerns a 2014 CHEVROLET CAPTIVA and was filed on April 14, 2019. The owner reports the failure occurred on April 14, 2019. The vehicle had 54,000 miles on the odometer at the time of the incident. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as electrical system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CAPTIVA cohort independently describe similar electrical system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHEVROLET CAPTIVA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
SEVERAL TIMES THE KEY WILL NOT COME OUT OF THE IGNITION I HAVE TO TAKE OUT OF PARK AND SOMETIMES I RESTART SEVERAL TIMES BEFORE I CAN GET THE KEY OUT OF THE IGNITION
Complaint Details
| NHTSA Complaint ID | 1557831 |
| ODI Number | 11196132 |
| Date Filed | April 14, 2019 |
| Failure Date | April 14, 2019 |
| VIN | 3GNAL3K6ES6 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.