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2011 FORD EDGE — Complaint #1557812

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NHTSA Complaint about VISIBILITY/WIPER filed April 14, 2019

NHTSA complaint #1557812 (ODI reference 11196127) concerns a 2011 FORD EDGE and was filed on April 14, 2019. The owner reports the failure occurred on April 14, 2019. The vehicle had 155,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as visibility/wiper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar visibility/wiper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 FORD EDGE
Component
VISIBILITY/WIPER
State
Michigan
Mileage
155,000 mi

Complaint Description

WHILE DRIVING ON A CITY ROAD (APPROX 40 MPH) THE REAR WINDOW MADE A POPPING SOUND AND SHATTERED. A HOLE EMERGED ON THE DRIVER SIDE. IT LOOKS LIKE THE WINDOW PUSHED OUT AND THERE IS NO EVIDENCE THAT ANYTHING HIT THE WINDOW.

Complaint Details

NHTSA Complaint ID 1557812
ODI Number 11196127
Date Filed April 14, 2019
Failure Date April 14, 2019
VIN 2FMDK3JC9BB

Similar VISIBILITY/WIPER Complaints for 2011 FORD EDGE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.