2018 JEEP GRAND CHEROKEE — Complaint #1557797
Free public-data reference page. Cross-checked against the upstream agency, refreshed as new data lands. Cite PlainCars when you reuse this analysis.
NHTSA Complaint about UNKNOWN OR OTHER filed April 14, 2019
NHTSA complaint #1557797 (ODI reference 11196117) concerns a 2018 JEEP GRAND CHEROKEE and was filed on April 14, 2019. The owner reports the failure occurred on January 25, 2019. The vehicle had 10,200 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
SEVERAL ISSUES BUT THE MOST SERIOUS ISSUE WAS ON 1-25-2019 WHEN I HAD AN APPOINTMENT AND PARKED FORWARD INTO A PARKING SPACE. I WAS EARLY SO I DECIDED TO BACK UP INTO ANOTHER PARKING SPACE. THERE WAS AN OPEN SPOT RIGHT BEHIND ME. WHEN I BACKED UP IN BETWEEN TWO PARKED CARS, MY VEHICLE ZOOMED OUT OF CONTROL, OVER AN ISLAND ABOUT 7 FEET WIDE AND THEN OFF THE ISLAND. I WAS TRYING TO BRAKE BUT THE VEHICLE KEPT GOING BACKWARDS. FINALLY THE VEHICLE STOPPED. THIS OCCURRED IN THE PARKING LOT OF SCHOOL. . THANK GOD THERE WERE NO CHILDREN OUT ON RECESS. MY SON CAME AND GOT ME. I WAS SO SHAKEN UP. MY HUSBAND TOOK THE VEHICLE TO THE DEALERSHIP. HE WAS TOLD THAT ONE OF THE SYSTEM ON THE SCREEN WAS ON AND HE TURNED IT OFF. WE CALLED THE DEALERSHIP TO LEARN WHAT THE SYSTEM WAS AND WAS TOLD NO ONE KNEW ANYTHING ABOUT THIS. WE REQUESTED THE OWNER OF THE DEARLERSHIP TO CONTACT US BUT NO RESPONSE TO DATE.
Complaint Details
| NHTSA Complaint ID | 1557797 |
| ODI Number | 11196117 |
| Date Filed | April 14, 2019 |
| Failure Date | January 25, 2019 |
| VIN | 1C4-RJFAGXJ |
Similar UNKNOWN OR OTHER Complaints for 2018 JEEP GRAND CHEROKEE
1-Rear driver-side Power Lift-gate actuator ball bolt snapped right off while rear gate is open. 2- It came right down on my head and caused severe bump and bleeding from a 250 pound rear door. I am 6
Transmission line has worn a hole from the location it sits under the jeep. The metal hose now has a flat spot. This is because its rubbing on the metal plate below it. I attached photos. I do have
Recall as known for 2018 Jeep Grand Cherokee Limited (Service Electronic Stability Control) that is not fixed and no fix in sight. Unsafe to drive. Canât get a Maine state inspection sticker. Canâ
Multiple times now, the rear view camera stays on while driving and there's no way to get it to turn off. Hitting the x in the corner of the screen does nothing, the power button nor the screen off b
I have videos, but my cars electrical system keeps glitching, It will turn my heated seats on to the pint they burn me, it connects to my phone and will randomly call anyone in my contacts, it change
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.