2018 NISSAN ROGUE — Complaint #1557791
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NHTSA Complaint about SERVICE BRAKES filed April 14, 2019
NHTSA complaint #1557791 (ODI reference 11196110) concerns a 2018 NISSAN ROGUE and was filed on April 14, 2019. The owner reports the failure occurred on April 12, 2019. The vehicle had 4,000 miles on the odometer at the time of the incident. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN ROGUE cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 NISSAN ROGUE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
GOING HOME FROM WORK ON FRIDAY, GOING 60 MPH ON THE HIGHWAY, MY VEHICLE BRAKED ON ITS OWN. THERE WAS NOTHING IN THE ROADWAY, IT WAS A CLEAR, SUNNY DAY. THANKFULLY, NO VEHICLE WAS CLOSE BEHIND ME. I IMMEDIATELY EXITED THE HIGHWAY AND WENT DIRECTLY TO THE DEALERSHIP WHERE I BOUGHT THE ROGUE. I EXPLAINED TO THE SERVICE PERSONNEL WHAT HAPPENED. HE DROVE THE VEHICLE AROUND THE PARKING LOT AND CAME BACK AND SAID IT DIDN'T DO ANYTHING AND CAN'T DO ANYTHING ABOUT. HE SPOKE WITH HIS MANAGER, WHO TOLD THE SERVICE MAN THAT HIS ROGUE DOES IT AT TIMES, TOO. I SAID THIS IS NOT NORMAL AND IT'S DANGEROUS. I GOT NO RELIEF. I DECIDED TO SEE IF IT WOULD HAPPEN AGAIN AND LEFT THE SERVICE DEPARTMENT FOR HOME. LESS THAN A FEW BLOCKS FROM MY HOME, THE BRAKING PROBLEM HAPPENED AGAIN. I WAS GOING 40 MPH. I CALLED THE SERVICE DEPARTMENT AS SOON AS I GOT HOME AND EXPLAINED IT HAPPENED AGAIN AND THE SERVICE PERSON ACTUALLY GOT SURLY WITH ME AND TO BRING MY VEHICLE IN AT 8:00 AM (SHARP) ON MONDAY FOR A CHECK WIT
Complaint Details
| NHTSA Complaint ID | 1557791 |
| ODI Number | 11196110 |
| Date Filed | April 14, 2019 |
| Failure Date | April 12, 2019 |
| VIN | KNMAT2M25JP |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.