2012 VOLKSWAGEN JETTA — Complaint #1557782
Open-data reference.
NHTSA Complaint about STEERING filed April 14, 2019
NHTSA complaint #1557782 (ODI reference 11196107) concerns a 2012 VOLKSWAGEN JETTA and was filed on April 14, 2019. The owner reports the failure occurred on April 5, 2017. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN JETTA cohort independently describe similar steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 VOLKSWAGEN JETTA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I AM UNABLE TO TURN OFF THE ENGINE WHEN I STOP. THE KEYS ARE STUCK IN THE ENIGEN AND THE CAR NOT TURN OFF. REALLY HEART BREAKING BECAUSE I LIKE VOLKSWAGEN BUT I THINK THIS WILL BE MY LAST.
Complaint Details
| NHTSA Complaint ID | 1557782 |
| ODI Number | 11196107 |
| Date Filed | April 14, 2019 |
| Failure Date | April 5, 2017 |
| VIN | 3VWDP7AJ9CM |
Similar STEERING Complaints for 2012 VOLKSWAGEN JETTA
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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION KEY CEASED IN THE IGNITION SWITCH AND THE VEHICLE FAILED TO START IMMEDIATELY.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.