2017 HYUNDAI SANTA FE SPORT — Complaint #1557776
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed April 14, 2019
NHTSA complaint #1557776 (ODI reference 11196103) concerns a 2017 HYUNDAI SANTA FE SPORT and was filed on April 14, 2019. The owner reports the failure occurred on December 15, 2018. The vehicle had 26,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE SPORT cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 HYUNDAI SANTA FE SPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
THE WARNING LIGHT SAYING THAT THE EMERGENCY BRAKING SYSTEM IS TEMPORARILY DISABLED KEEPS COMING ON AND OFF MULTIPLE TIMES A DAY AND IT DISABLES THE ADAPTIVE CRUISE CONTROL WHEN I AN DRIVING IN CRUISE CONTROL. IT HAPPENS WHILE VEHICLE IS IN MOTION IN ALL KINDS OF CIRCUMSTANCES AND WEATHER AND HAVE TAKEN CAR TO DEALER 3 TIMES WITHOUT ANY SOLUTION. HAVE TRIED CLEANING SENSORS MULTIPLE TIMES. DEALER HAS SEEN IT HAPPENING TWICE IN A 10-15 MINUTE TEST DRIVE DOCUMENTING IT. HYUNDAI CONSUMER ASSURANCE HAS NOT RESOLVED THE PROBLEM EITHER. IT HAS BEEN HAPPENING SINCE DECEMBER 2018. IT WAS NOT HAPPENING AT ALL FOR THE FIRST 14-15 MONTHS OF OWNERSHIP. IT HAPPENS AT VARIOUS SPEEDS.
Complaint Details
| NHTSA Complaint ID | 1557776 |
| ODI Number | 11196103 |
| Date Filed | April 14, 2019 |
| Failure Date | December 15, 2018 |
| VIN | 5XYZWDLAOHG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.