2013 FORD FUSION — Complaint #1557710
Open-data reference.
NHTSA Complaint about UNKNOWN OR OTHER filed April 13, 2019
NHTSA complaint #1557710 (ODI reference 11196057) concerns a 2013 FORD FUSION and was filed on April 13, 2019. The owner reports the failure occurred on April 13, 2019. The vehicle had 78,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
SIMILAR TO RECALL NUMBER: 17V210000. MY DOOR LATCHES ON THE PASSENGER AND THE PASSENGER REAR DOOR WILL NOT LATCH. THIS FIRST DOOR HAPPENED 10/16/18 AND THE SECOND TODAY 4/13/19. I HAD THE FIRST ONE FIXED AS PART OF MY WARRANTY. THE SECOND ONE JUST OCCURRED. THE VEHICLE WAS STATIONARY AND WHEN THE DOOR WAS CLOSED IT JUST WILL NOT LATCH. THE ONLY REASON I NOTICED WAS THAT THE DOOR INDICATION LIGHT SAID IT WAS OPEN. IF I HAD DRIVEN AWAY IT COULD OF CAUSED PROBLEMS.
Complaint Details
| NHTSA Complaint ID | 1557710 |
| ODI Number | 11196057 |
| Date Filed | April 13, 2019 |
| Failure Date | April 13, 2019 |
| VIN | 3FA6P0H9XDR |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.