2010 VOLKSWAGEN EOS — Complaint #1557709
Open-data reference.
NHTSA Complaint about POWER TRAIN filed April 13, 2019
NHTSA complaint #1557709 (ODI reference 11196056) concerns a 2010 VOLKSWAGEN EOS and was filed on April 13, 2019. The owner reports the failure occurred on March 29, 2019. The vehicle had 85,600 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as power train, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN EOS cohort independently describe similar power train failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 VOLKSWAGEN EOS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
VEHICLE STALLS WHEN ATTEMPTING TO TAKE OFF VEHICLE NEARLY DIES WHEN COMING TO A STOP. WAS TOLD BY DEALER THE TRANSMISSION NEEDS REPLACED. FROM WHAT I HAVE READ THE EARLY VERSION OF THIS TRANSMISSION HAS BEEN HIGHLY PROBLEMATIC. I HAVE CONTACTED VOLKSWAGEN AMERICA AND THEY INFORMED ME THAT THERE WAS NO KIND OF RECALL FOR THIS CAR RELATED TO THE TRANSMISSION. I HAVE HOWEVER READ OF MANY OTHER CUSTOMERS THAT HAVE HAD PROBLEMS WITH THIS TRANSMISSION. FROM WHAT I HAVE READ VOLKSWAGEN HAS GIVEN A GOODWILL EXTENDED WARRANTY ON THESE TRANSMISSIONS, HOWEVER THEY SAY OURS IS NOT PART OF THIS EVEN THOUGH OUR CAR WAS BUILT IN EARLY NOVEMBER 2009. OUR CAR IS A 2010 AND HAS MOST ALL THE SYMPTOMS THE 2008 AND 2009 HAVE/HAD THAT I HAVE READ ABOUT. IN MY PERSONAL OPINION AND BEING A MECHANIC WORKING FOR A NATIONALLY KNOWN TRACTOR DEALER MYSELF I FEEL MORE SHOULD BE DONE BY VOLKSWAGEN, EVEN IF THEY ARE PRESSURED TO DO SO. I FEEL OUR CAR SPECIFICALLY IS A BIT DANGEROUS AND I FEAR IT WILL ONLY BECOM
Complaint Details
| NHTSA Complaint ID | 1557709 |
| ODI Number | 11196056 |
| Date Filed | April 13, 2019 |
| Failure Date | March 29, 2019 |
| VIN | WVWBA7AH1AV |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.